Support
Have a question or need help? Check the FAQ or send us a message and we'll get back to you soon.
Frequently Asked Questions
What is Shafra Hosting?▼
Shafra Hosting is a game server hosting service for Libya. We offer managed game servers with dedicated resources, European data centers, and payment in LYD (card, bank transfer, wallet, cash, or SADAD). You choose a game, pick a package, configure your server, pay, and get a ready-to-use server with a subdomain (e.g. yoursername.gameserver.ly).
How do I get a game server?▼
Sign up, then go to Deploy. Choose your game (e.g. Minecraft), select a package (Mini, Pro, Core, etc.), name your server and choose a subdomain (or get a random one). Then pick a payment method (card, bank transfer, wallet, cash, or SADAD), complete payment, and your server will be provisioned. You can manage it from Dashboard → Servers.
What payment methods do you accept?▼
We accept card payment (Moamalat), bank transfer (you transfer then upload proof), wallet balance (if you have credit), cash (contact us to arrange), and SADAD (Al-Madar). All prices are in Libyan dinars (LYD).
How do I renew my server?▼
Before or when your server expires, go to Dashboard → Servers, open your server, and use the Renew option. You can also use "Bulk Renew" to renew multiple servers. Payment uses the same methods as initial deployment (card, bank transfer, wallet, etc.).
Where are the servers located?▼
Our game servers run in European data centers, with infrastructure tuned for MENA players to keep latency and stability optimal for the region.
Contact
- Phone0944556688